1. All rates are quoted exclusive GST , from depot to depot.
2. Adhoc bookings are to be paid 24 hours in advance for booking to be finalised.
3. Any lost time due to factors out of Waiheke Movers control, will be charged at the relevant rate.
4. Price quoted excludes installation, rubbish removal and disposal unless specified.
5. Claims of damage will not be entertained once the Proof of Delivery (POD) docket is signed confirming item has been delivered in good order.
Additional Conditions
1. Waiheke Movers does our best to get all appropriate information for a job, however if there are any obstacles, i.e. powerlines, trees or other hazards, it is the responsibly of the customer to inform us prior to the job commencing and ensure the site is in suitable condition.
2. Price is subject to change if the site addresses and job details are adjusted. Site needs to be accessible for the requested truck/s. If we are unable to get the truck onto the site a charge will still be applied for attempting the job.
3. Our estimates are based on the information/dimensions provided. All costs associated with unforeseen delays will be on charged.
4. Waiheke Movers shall not be held liable for damage to private property, footpaths, drains, driveways etc. should these conditions are not mentioned when the booking is made
5. Where the driver is required to leave the public road and if the vehicle gets stuck, the hirer is liable for all/any towage charges. Any resulting mud deposited on public or private roads will be the hirers responsibility for clearance.
6. Site inspections / visits can be requested; an additional charge may apply for this service.
Temporary Storage
1. If product is required to be off loaded and stored in our depot, storage charges will apply.
2. Insurance cover on storage goods is the responsibility of the owner.
Cancellation
1. Minimum notice period to cancel or postpone a job is 4pm the day before scheduled work.
2. In the event of postponement or cancellation outside this notice period a minimum hire of 2hrs of the relevant truck rate will need to be charged.
All claims must be in writing no later than 7 days of delivery.
1.Unless otherwise agreed all goods are carried at Limited Liability Carriers Risk and liability is limited to $2000 per unit inclusive of GST.
2. Goods are transported at owners’ risk.
3. Where contents and conditions of contents are unknown, claims will be considered only where there are signs of outside damage.
4. There will be no responsibility for damage to private property, footpaths, drains, driveways etc. where driver is required to enter any private property.
5. Where the driver is required to leave the causeway resulting in the vehicle becoming stuck, the hirer is liable for all towage charges.
6. Insurance cover on storage goods is the responsibility of the owner.
7. Goods stored may be disposed of to defray unpaid charges in the event of non-payment.
8. All goods in storage will not be released until storage charges have been paid in full.
> At Waiheke Movers, we send most of our invoices to local company Te Huruhi Finance for payment of invoices
> Te Huruhi Finance will accept payment of invoices with no added interest, up until the last day of the month following the issue of your invoice.
> After that date, interest is payable at 24% per annum/2% per month
> If payment is not received by Te Huruhi Finance, on our behalf, and the invoice is returned to us for non-payment, we will re-issue the invoice directly to you, including any accrued interest, and apply an administration fee
> If Waiheke Movers issues the invoice directly to you for payment, the same interest terms and rates apply
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